AUSTIN, TX—This holiday season, amid the pandemic, countless residents are experiencing financial hardship amid job loss, medical situations, and other unexpected emergencies. The community is invited to help friends and neighbors in need this winter by contributing to the City of Austin Customer Assistance Program and help customers unable to pay their utility bills.
The City of Austin’s Customer Assistance Program Financial Support Plus 1 fund assists Austin residents unable to pay their utility bills is made possible by voluntary contributions to this and other community charitable programs. Every dollar contributed helps is tax deductible and makes an impactful difference to those in need during challenging times. For more information about the City’s Customer Assistance Program, click HERE. For information on applying for assistance, visit the City of Austin Client Portal HERE.